Lotto NZ Prepares To Replace Gaming Platform Technologies
Lotto NZ, which recently faced payment processing delays, will release new gaming technology as its existing contract nears expiration.
The organization’s gaming technology contract is set to expire in 2024, so it is preparing to enter the market “in the near future,” according to a tender notice.
The notice described the services required as “broad”, covering the whole of its gaming environment. Any vendor should therefore be able to provide a range of systems ranging from retail point of sale terminals and peripherals to a computer system. core game, content, analytical payment support, cloud-based hosting and security.
Earlier this year, News from resellers reported a $ 17.5 million surge in the cost of a replacement project for Lotto NZ’s interactive gaming system. Originally budgeted at $ 11.9 million and supposed to have been completed in October 2019, the planned cost has been revised to $ 29.4 million and the commissioning date in May of this year.
The project, aimed at upgrading the MyLotto website and app in partnership with Italian provider IGT, aimed to ensure that the back-end processes were robust and able to handle higher online traffic, according to a parliamentary report. .
“The impact of COVID-19 has led to a rapid acceleration of the digital transformation of Lotto NZ, which has added time, complexity and cost to the project. “
Pandemic lockdowns accelerated the shift to online gambling in 2020, from 18% of Lotto NZ business after 13 years in business to around 40% in nine months. This forced Lotto to revise its performance and scalability requirements.
The bottlenecks also meant that the organization had to deliver the project with remote support from IGT rather than on-site support.
The increase in demand has also necessitated the reconfiguration of the existing networks between the main and backup Lotto NZ data centers.
Lotto NZ systems struggled to handle traffic and payment processing as the draw exploded last week. The organization attributed the problems to its payment partners, who it said experienced delays with their card processing systems.
“As you know, the Powerball jackpot was $ 42 million on Wednesday, and as a result, we sold three times as many tickets for this draw than we would sell in an average draw on Wednesday night,” Lotto NZ explained. . “Many customers logged in at the last minute to purchase a ticket.”
In 2018, Lotto NZ created its own procurement panel specializing in computer hardware.
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Tags gamesPaymentsLotto nzLotteries CommissionIGT